added
Platform Release 3.25.0
January 17th, 2024
Shaype platform release, focusing on:Customer Accounts
Customer Accounts
- Introduction of ability for clients to move customer accounts into
Closed
status.
- Addition of new account status: "Closed"
- Requests for account closure are validated against account balance and inflight payments
- Automated closure of associated scheduled payments and notifications
- Notifications provided as normal for status changes to Account, Card and Customer statuses (where appropriate)
- Customer status also updated to "Inactive" when all linked accounts are closed.
- Detailed documentation for the Account Closure feature can be found here.