Account Status

StatusDescription
APPROVEDThe state in which the account has been approved for opening but has yet to be activated through use.
ACTIVEActive account with no restrictions. Once the client makes any transaction (deposit, withdrawal or transfer) on the account, it will become “Active”.
ACTIVE_IN_ARREARSThe account is active but is late on payments due.
DORMANTThe account has been inactive for a period of time deemed long enough to move into Dormant so that it can either be activated again or moved to closed.
BLOCKED / LOCKEDActive account has been Blocked by Hay as a result of a security alert. Hay will work with the customer to resolve or make the account Inactive if appropriate. The account cannot be accessed by the customer or used to make transactions/transfers in this state.