Apple and Google Pay Notifications

The Shaype Platform is sending various reminder notifications as well as Apple-specific reward notifications to the client system.

Reminder notifications schedule will be started when a customer starts the process of adding their card to a digital wallet. The first notification will be to remind the customer to complete the process and then to spend their first transaction using Apple Pay.

Haven’t Started Card Provisioning

When the card is created but customer haven’t started provisioning the card to wallet

{
  "customerHayId": "e35176d6-0d18-4d0d-bfde-186583ef5s23",
  "idempotencyKey": "43ff14b2-2f0a-4409-a821-bb823d92cs34",
  "type": "REMINDER",
  "cardHayId": "8d382435-3fba-4edb-807b-1f0389698765",
  "reminderType": "APPLE_PAY_ADD_TO_WALLET_REMINDER_30_DAYS"
}

{
  "customerHayId": "e98a0fa5-df8f-4b5a-b365-186583ef5s23",
  "idempotencyKey": "01b58dc2-7590-43ea-9b8e-bb823d92cs34",
  "type": "REMINDER",
  "cardHayId": "e2a4f618-d452-4fe9-ae5e-1f0389698765",
  "reminderType": "APPLE_PAY_ADD_TO_WALLET_REMINDER_60_DAYS"
}

{
  "customerHayId": "0349ee9d-771d-4f54-a2c1-186583ef5s23",
  "idempotencyKey": "67e54ae5-aac8-469d-be35-bb823d92cs34",
  "type": "REMINDER",
  "cardHayId": "38323d18-c472-45da-8456-1f0389698765",
  "reminderType": "APPLE_PAY_ADD_TO_WALLET_REMINDER_90_DAYS"
}

Card Provisioning Started but Not Completed

When the customer started to provision a digital wallet but did not complete the process:

Within 24 hours of customer onboarding, Apple Pay provisioning has begun but
has not yet been completed.

{
  "idempotencyKey": "bd84afb3-80de-456b-909e-186583ef5s23",
  "emailAddress": "[email protected]",
  "type": "REMINDER",
  "customerDetails": {
    "customerHayId": "f064f06a-e5bb-4b0c-8318-186583ef5s23",
    "firstName": "Andyfirstname",
    "lastName": "Andylastname",
    "preferredName": "Andy"
  },
  "cardHayId": "3057cd4f-45cf-48ba-af7f-186583ef5s23",
  "reminderType": "APPLE_PAY_REMINDER_24_HRS"
}

Within 7 days of provisioning commencing, but it still has not been completed.
Only triggered on first attempt of partial provisioning attempt

{
  "idempotencyKey": "4bf4bca6-67c3-450e-82b3-bb823d92cs34",
  "emailAddress": "[email protected]",
  "type": "REMINDER",
  "customerDetails": {
    "customerHayId": "3f11e4df-fcf1-484a-918a-186583ef5s23",
    "firstName": "Andy firstname",
    "lastName": "Andy lastname",
    "preferredName": "Andy"
  },
  "reminderType": "APPLE_PAY_REMINDER_7_DAYS"
}

Within 24 hours of customer onboarding, Google Pay provisioning 
has begun but has not yet been completed.

{
  "idempotencyKey": "ed004e8a-522b-4899-910e-49c74bea1976",
  "emailAddress": "[email protected]",
  "type": "REMINDER",
  "customerDetails": {
    "customerHayId": "9528f731-8447-433c-936b-9940d7d3121b",
    "firstName": "Andyfirstname",
    "lastName": "Andylastname",
    "preferredName": "Andy"
  },
  "cardHayId": "4893794b-37a6-4234-8b35-9940d7d3121b",
  "reminderType": "GOOGLE_PAY_24_HRS_PARTIAL_PROVISIONING"
}

Within 7 days of provisioning commencing, but it still has not been completed.
Only triggered on first attempt of partial provisioning attempt

{
  "idempotencyKey": "a7052ab2-82d6-42a4-beff-9940d7d3121b",
  "emailAddress": "[email protected]",
  "type": "REMINDER",
  "customerDetails": {
    "customerHayId": "81926133-2621-48cc-9ad7-9940d7d3121b",
    "firstName": "Andyfirstname",
    "lastName": "Andylastname",
    "preferredName": "Andy"
  },
  "cardHayId": "d852865b-6f76-49d3-968f-9940d7d3121b",
  "reminderType": "GOOGLE_PAY_7_DAYS_PARTIAL_PROVISIONING"
}

Card Provision Successfully

When Once card provisioned successfully to the wallet, platform will send CARD_ADDED_TO_WALLET event to client platform

Triggered immediately after card added to wallet

{  
  "customerHayId": "e818093c-4bd6-4dbc-b054-66318a55a587",  
  "idempotencyKey": "7ed153c1-e1f9-4305-a92c-0b30e1c56b20",  
  "type": "CARD_ADDED_TO_WALLET",  
  "cardAdditionToWalletEvent": {  
    "cardHayId": "b91826b8-78f2-4d36-bfb4-a4139cee591e",  
    "cardLastFourDigits": "7927",  
    "walletType": "APPLE_WALLET"  
  }  
}

Card Provisioned but No Transaction Made

When the customer has completed provisioning their card successfully but has not yet made any transaction through the wallet pay:

Within the 7 days of provisioning Apple Pay, but no transactions have been made 
using Apple Pay. Awareness of being able to use contactless payments with Apple Pay.

{
  "customerHayId": "203d1dda-5665-440a-a757-186583ef5s23",
  "idempotencyKey": "bf3506c2-3781-44b8-8304-186583ef5s23",
  "type": "REMINDER",
  "reminderType": "APPLE_PAY_SPEND_REMINDER_7_DAYS"
}

Within the 14 days of provisioning Apple Pay, but no transactions have been made using Apple Pay.

{
  "customerHayId": "203d1dda-5665-440a-a757-bb823d92cs34",
  "idempotencyKey": "84f96abf-2ea5-4eea-bd63-186583ef5s23",
  "type": "REMINDER",
  "reminderType": "APPLE_PAY_SPEND_REMINDER_14_DAYS"
}

Within the 7 days of provisioning Google Pay, but no transactions have been made 
using Google Pay. Awareness of being able to use contactless payments with Google Pay.

{
  "idempotencyKey": "8b52b805-0524-4d75-98e3-9940d7d3121b",
  "emailAddress": "[email protected]",
  "type": "REMINDER",
  "customerDetails": {
    "customerHayId": "401f8748-fa16-4642-9a6f-9940d7d3121b",
    "firstName": "Andyfirstname",
    "lastName": "Andylastname",
    "preferredName": "Andy"
  },
  "cardHayId": "231f83c5-f77b-4e3d-8845-9940d7d3121b",
  "reminderType": "GOOGLE_PAY_7_DAYS_SPEND_REMINDER"
}

Within the 14 days of provisioning Google Pay, but no transactions have been made using Google Pay.

{
  "idempotencyKey": "c8884b45-bf2b-45bc-9ff5-9940d7d3121b",
  "emailAddress": "[email protected]",
  "type": "REMINDER",
  "customerDetails": {
    "customerHayId": "a6fefd05-c76f-4da8-81e5-9940d7d3121b",
    "firstName": "Andyfirstname",
    "lastName": "Andylastname",
    "preferredName": "Andy"
  },
  "cardHayId": "0000f60a-4cfa-451e-ae82-9940d7d3121b",
  "reminderType": "GOOGLE_PAY_14_DAYS_SPEND_REMINDER"
}